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Product Management, Customer Success, & AI Innovation

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Hello there, I’m Chinwendu Iwuorie

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Driving product growth at the intersection of AI, business, and customer success

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With a background in consulting, AI, and customer success, I bring a unique lens to product management, one focused on translating technical insights into business impact.

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Linkedin profile

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Github

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Corro AI - My Product

• Small businesses and startups struggle to streamline operations because most AI solutions are expensive, overly technical, or not tailored to their workflows.
• Corro AI is a no-code/low-code platform that empowers SMBs to create custom AI agents for tasks like HR onboarding, customer support, and business operations without needing technical expertise
• corroai.com
• Solo Founder </aside>

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Internship Project - Medtech Startup

• Red Horizon Technologies January - March
  • Built low-code automations to streamline client onboarding, improving operational consistency and reducing manual steps by 40%.
  • Designed and tested low-code onboarding tools and chatbot flows to enhance customer experience and adoption across multi-cloud environments.
  • Participated in Agile sprints, translating customer feedback into actionable product backlog items..
  • Won 1st place for QVDTIM Hackathon***:*** Applied Large Language Models (LLMs) and a Mixture of Experts (MoE) framework to estimate the total global real estate value of 8M+ Airbnb listings globally, yielding a $3.24T market projection </aside>

Hackathons

• No More Debt – AI Assistant Fintech App (MLH)
• Energenius Copilot Agent (Microsoft)
• FloraOS – Autonomous Urban Garden Management System (Google)
• TalkWise AI – Real-Time GenAI Assistant (AWS & Impetus)

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Soft Skills

• Customer empathy
• Problem-solving
• Comfort with ambiguity
• Communication skills
• Stakeholder management
• Ownership and accountability
• Drive and resilience
• Strategic thinking
• Cross-functional collaboration </aside>

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Soft Skill Certifications

• AI Ethics and Governance – Alison
• Account Management: Maintaining Relationships – LinkedIn
• Customer Success Management Fundamentals – LinkedIn
• Negotiation Foundations – LinkedIn
• Technical Sales: The Role of the Sales Engineer – LinkedIn </aside>

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Tools

• Jira (agile workflows, sprint planning)
• Notion (docs, wikis, project tracking)
• Mixpanel (analytics, product insights)
• Figma (wireframing, prototyping)
• HubSpot (CRM & sales ops)
• Salesforce (CRM & sales ops)
• Trello / Asana (lightweight project tracking) </aside>

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AI Toolkit

• Lovable (low-code app building)
• Make (AI workflows)
• OpenAI / Azure OpenAI (prompting, fine-tuning)
• Microsoft Copilot Studio (enterprise AI agents)
• Google Vertex AI (vision + ML models)
• AWS Bedrock (real-time GenAI apps)
• Zapier / n8n (AI-driven automation) </aside>

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Technical Certifications

• Microsoft Certified: Azure Fundamentals (AZ-900) – Microsoft
• Microsoft Certified: Azure AI Fundamentals (AI-900) – Microsoft
• Microsoft Certified: Azure Data Fundamentals (DP-900) – Microsoft
• Digital Transformation Foundations – LinkedIn
• Artificial Intelligence Foundations: Machine Learning – LinkedIn
• Programming Foundations: Artificial Intelligence – LinkedIn
• ChatGPT Prompt Engineering for Developers – DeepLearning.AI
• AWS Educate: Introduction to Generative AI – Amazon Web Services
• AWS Educate: Machine Learning Foundations – Amazon Web Services
• AWS Educate: Introduction to Cloud 101 – Amazon Web Services
• Gen AI Apps: Transform Your Work – Google Cloud Skills Boost
• AI Leadership – Section

In Progress

• Google IT Automation with Python Certificate – Coursera
• AI Product Management Specialization – Duke University (Coursera) </aside>

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Workshops

Resume

Resume upon request.

Contact me

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